Jewellery Care instructions
Over time the surface of your jewellery will naturally tarnish with exposure and handling.
One Day Soone jewellery, chains and fittings are made from solid sterling silver that has been plated with an anti-tarnish coating to keep your jewellery sparkly longer!
General care instructions:
Matte silver/rose gold finish: clean with a soft jewellery cloth, liquid silver cleaner (suitable for both silver and gold) or by rubbing a clean eraser over the surface;
Polished silver finish: clean with a soft jewellery cloth
Keep your jewellery away from lotions, soaps, powder, perfume and harsh chemicals in household cleaning materials
Remove jewellery before bathing or swimming
Shipping & handling:
Standard Post (Australia only) – $5.00AUD – allow 5-10 working days for delivery
Courier/Express Post (Australia only) – $8.95AUD – allow 1-3 working days for delivery
International Post (outside Australia) $20.00AUD – allow 5-15 working days for delivery
Retail/Wholesale orders – postage by application – please email firstname.lastname@example.org to enquire
– Orders placed Friday to Sunday will be dispatched the next working day.
– Orders placed after midday will be dispatched the following day.
Returns and faults:
One Day Soone pride ourselves in high quality product and we use only the highest quality materials.
Should you experience any problems with a One Day Soone product please contact us immediately via email at email@example.com to alert us to your issue and we will advise how to proceed.
Should there be a fault with your product we will replace it with a new one.
We are always on the lookout for fabulous stockists to represent the One Day Soone brand. If you are interested in stocking One Day Soone collections, please email enquiries and some details of your business to Kylie at: firstname.lastname@example.org
If you would like to find a stockist near you, please refer to our stockists page.
For all other enquiries, including media, editorial and collaborations please email Kylie at email@example.com.